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Sheep's milk IDIAZABAL cheese PERURENA1974
Shipping
Shipping Conditions
Shipments will be made in specialized and refrigerated transport to maintain the cold chain of food.
SHIPPING costs are paid by the customer for orders under 149 euros.
Whenever you place an order on PERURENA1974.COM we will inform you by email when we have shipped. In addition, we will monitor the delivery and contact you if there is any problem. That is why we ask you to provide us with a phone number in the ordering process.
Delivery schedule and day
Our transport logistics work from Monday to Saturday. They do not deliver on Sundays or holidays. Also, when we give you delivery dates, we do not take into account if it is a local or regional holiday at the destination; we only consider national and local holidays of origin.
We cannot guarantee a delivery time. Transport companies may make the delivery throughout the agreed day before 7:00 pm. If they cannot locate you, the transport company will call the phone number provided at the time of purchase.
Undelivered orders
If an order is shipped and cannot be delivered due to reasons attributable to the customer, the shipping costs will not be refunded, and you will have to pay for additional shipping costs for the reshipment of the merchandise.
Responsibility for deadlines and carrier
In exceptional cases, we reserve the right to modify the transport company with which we will send the package, but always maintaining the transit times.
The responsibility of PERURENA1974.COM is limited in cases of force majeure (strikes, adverse weather phenomena that prevent normal traffic by land, sea, or air, etc.). In these cases, orders will be delivered as soon as possible, and the above indicated deadlines will not apply.
Registration and your account on PERURENA1974.COM
In the purchasing process, we offer you the possibility of joining PERURENA1974.COM by registering and creating an account. By registering your identification and shipping data, you can expedite the process in future purchases by simply selecting one of the shipping addresses you can store, being able to create several, modify them, delete them, or enter new ones.
RETURNS
Our policy lasts for 2 days. If 2 days have passed since the arrival of the product, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.
Additional non-returnable items:
* Gift cards
To complete your return, we require the purchase invoice or order email.
Refunds
Once your return is received and inspected, we will send you an email or WhatsApp to notify you that we have received your return. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds.
If you have not received your refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next step, contact your bank. It often takes some time before your refund is posted.
If you have followed all these steps and still have not received the refund, please contact us at CONTACT.
Sale items
Only regular priced items will be refunded, unfortunately sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the item is received, a gift certificate will be emailed to you.
Shipping
We take care of the entire return process. You just have to print the shipping label.
Depending on where you live, the time it may take for the exchanged product to reach you may vary.
Package the product well so that it arrives in good condition to our warehouse, it is essential, if the product arrives damaged, you may lose the refund.
Sheep's milk IDIAZABAL cheese PERURENA1974
Shipping
Shipping Conditions
Shipments will be made in specialized and refrigerated transport to maintain the cold chain of food.
SHIPPING costs are paid by the customer for orders under 149 euros.
Whenever you place an order on PERURENA1974.COM we will inform you by email when we have shipped. In addition, we will monitor the delivery and contact you if there is any problem. That is why we ask you to provide us with a phone number in the ordering process.
Delivery schedule and day
Our transport logistics work from Monday to Saturday. They do not deliver on Sundays or holidays. Also, when we give you delivery dates, we do not take into account if it is a local or regional holiday at the destination; we only consider national and local holidays of origin.
We cannot guarantee a delivery time. Transport companies may make the delivery throughout the agreed day before 7:00 pm. If they cannot locate you, the transport company will call the phone number provided at the time of purchase.
Undelivered orders
If an order is shipped and cannot be delivered due to reasons attributable to the customer, the shipping costs will not be refunded, and you will have to pay for additional shipping costs for the reshipment of the merchandise.
Responsibility for deadlines and carrier
In exceptional cases, we reserve the right to modify the transport company with which we will send the package, but always maintaining the transit times.
The responsibility of PERURENA1974.COM is limited in cases of force majeure (strikes, adverse weather phenomena that prevent normal traffic by land, sea, or air, etc.). In these cases, orders will be delivered as soon as possible, and the above indicated deadlines will not apply.
Registration and your account on PERURENA1974.COM
In the purchasing process, we offer you the possibility of joining PERURENA1974.COM by registering and creating an account. By registering your identification and shipping data, you can expedite the process in future purchases by simply selecting one of the shipping addresses you can store, being able to create several, modify them, delete them, or enter new ones.
RETURNS
Our policy lasts for 2 days. If 2 days have passed since the arrival of the product, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.
Additional non-returnable items:
* Gift cards
To complete your return, we require the purchase invoice or order email.
Refunds
Once your return is received and inspected, we will send you an email or WhatsApp to notify you that we have received your return. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds.
If you have not received your refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next step, contact your bank. It often takes some time before your refund is posted.
If you have followed all these steps and still have not received the refund, please contact us at CONTACT.
Sale items
Only regular priced items will be refunded, unfortunately sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the item is received, a gift certificate will be emailed to you.
Shipping
We take care of the entire return process. You just have to print the shipping label.
Depending on where you live, the time it may take for the exchanged product to reach you may vary.
Package the product well so that it arrives in good condition to our warehouse, it is essential, if the product arrives damaged, you may lose the refund.
